Shard Solutions is a family-run, independent home improvement business operating in Sussex, Surrey, Kent, Essex, and London. Our team of installers have a wealth of knowledge and experience within the trade and we pride ourselves on our excellent reputation amongst our customers and industry alike. So whether you need new windows and doors or high-quality blinds, you can rely on our experts in Caterham, Surrey.
Client satisfaction is of the utmost importance to every member of our team. We work alongside customers throughout the process to ensure that big and small projects alike are treated with the same level of care and quality of workmanship. We have insurance-backed guarantees and our work is supported by industry bodies such as FENSA and Checkatrade where our reviews speak for themselves. We have an average rating of 9.89 and this is something we’re very proud of. Most of our work comes from recommendations and repeat customers which is a testament to the work we install and service we offer.
We’re proud to announce that we have recently opened a showroom on 45 Croydon Road, Caterham. Displaying a variety of bi-folds, sash windows, and composite doors, we’re giving you the opportunity to have a ‘look and feel’ of the quality products we offer. You can go through your options with a Shard representative, all of whom can give you direction and advice on every decision you make.
At Shard Solutions, we only work with key leading industry manufactures such as Origin, Solidor, and Atlas to name but a few. This ensures that our products are the best out there and that they give you the added security of knowing you are supported with manufacturers’ guarantees and warranties.
Meet the Team
Stuart Johnston – Director
Steve Glandfield – Director
Josie Johnston – Marketing & Social Media Manager
Amy Glandfield – Sales Manager
Sadie Johnston – Accounts Manager
Jake Hall – Installations Coordinator
Grant Glandfield, Jack O’Connor, Peter Wright, Adam Piner, Tom Wright, Kai Hartfield – The Installations Team
Joey Johnston, Teddy Glandfield – Next Generation
What Is Your Standard Lead Time?
It does differ slightly from product to product but for most products it’s a three or four-week turnaround.
Do You Offer Supply-Only?
Yes, we do offer supply-only contracts. These come with a 1-year guarantee on the product supplied but does not cover the installation guarantee.
What Are Your Payment Terms?
After we have completed a site survey and you are happy to go ahead with the final quote, we will draw up a contract and ask for a 50% deposit. After the job has been ordered, we will confirm an installation date that suits you. The remaining 50% is due on completion of works. For supply-only contracts, the full amount is required at time of order placed.
What Guarantees Do You Offer?
Shard Solutions offers all customers a 10-year guarantee on products installed by our trained fitters. This includes sealed units with integral blinds. Origin offers a 20-year manufacturers’ guarantee on all of their products. We are FENSA registered and a member of the GGFi.
Got Any Questions?
Find out more about our new windows and doors by getting in touch.